This is the greatest single achievement in more than 4 years history of Love Heart Food Distribution Program+ Chinese Emotional Support Hotline 5879975977
No words can express our highest appreciation but a deep bow from the bottom of our heart.
If you need food support, please click on the link below to register. 需要食品援助的家庭可以点击下面的链接完成注册。
The Chinese Emotional Support hotline is supported by a group of volunteers who have stories like Andy. If you and your friends and relatives around you want to talk and need resources, please call the hotline 587-997-5977. In addition, the hotline recruits volunteers and supervisors throughout the year. If you are interested, please copy the link below to sign up or scan the code to sign up through the poster below:
While the overall rate of family violence steadily declined between 2009 and 2016 (-19%), an increase has been seen since 2019. Most of us may have seen or heard about family violence and abuse as the rate is shockingly high. 1 out of 4-5 women had experienced physical violence from their partner in both Canada and China. Have you being willing to help a victim but don’t know where to start?
The Take A Stand initiative educates and empowers community members to effectively support victims. Offering non-judgmental, compassionate support is a powerful way to help end violence and make positive change in our community. The majority of victims of violence turn to someone they know first for help, as opposed to a Shelter, police or some other formal service. How these family members, friends, neighbours or co-workers respond, is incredibly important in shaping what the victim does next. These reactions can have very positive or very negative impacts for the victim.
Through the Take A Stand initiative, we can learn how to identify family violence and abuse in all its forms, ways to respond compassionately to victims and how to connect them with resources. Together, we CAN all Take A Stand and make a difference.
In the coming webinar, we invited Donald Ogden to give us a Take A Stand presentation. Donald is the “Take A Stand” coordinator at the Calgary Women’s Emergency Shelter. Donald worked in broadcast media for 25 years before joining the Calgary Women’s Emergency Shelter in 2015, first in the Resource Development department, and most recently facilitating the Take A Stand presentation to diverse groups in our community. Donald has been public speaking for over 35 years but has never enjoyed it more than when he is speaking in support of victims of violence and abuse. “It is so rewarding to hear from our “24-hour Family Violence Helpline” that someone called because of our Take A Stand presentation. I love that I get to make a positive difference.” “Taking a Stand Against Family Violence” in the community since 1974, the Calgary Women’s Emergency Shelter has helped nearly 200,000 Calgarians build safe lives and healthy relationships.
This webinar is part of our Chinese Emotional Support Hotline presentation series, with the purpose of improving the Chinese community’s wellbeing and mental health through providing free educational seminars raising awareness on the resources available to support you.
At the end of the webinar, two participants will be selected for $10 Amazon gift cards.
It’s the once-a-month volunteer interview. This month, the hotline has selected two supervisors and two listeners. Nathalie, Mandy, Sally and Zhao Yu.
Nathalie
Nathalie’s family immigrated to Canada from mainland China 19 years ago. When they first immigrated, they landed in Montreal and lived there for nearly 10 years. Later, the family moved to Calgary due to the transfer of his husband’s work. After coming to Calgary, due to the nature of her husband’s work, he is often away from home, so she has been working as a housewife at home, taking care of the family and children, and sometimes doing some volunteer work in schools or other places.
In 2020, Nathalie was introduced by a friend to volunteer in the Bread Service Project of ECSSEN Career School. In April 2021, ECSSEN Career School advertised that it needed hotline volunteers, so she signed up to join the hotline volunteer team.
Since Nathalie volunteered at the hotline, she was very touched by two aspects: First, she was very grateful to the founders of the hotline for their concern, love and help to overseas Chinese. Because for Chinese living abroad, they will encounter all kinds of troubles and pressures in their lives, but they have nowhere to talk about these pressures, that is, they cannot talk to their parents in China, because they are concerned of their parents’ worries, and they are reluctant to talk with friends, for not making fun of themselves. Now that there is a hotline, for those who have been hurt, aggrieved, and depressed, they can go to the hotline to talk about their troubles with confidence and safety. Nathalie thinks that the Chinese Emotional hotline is a love hotline, because there are so many caring volunteers here who patiently listen to every call. On the hotline, they are not bored and anxious. Every call is so important to them. The volunteers are doing their best to listen, accompany and understand!
When Nathalie encounters difficulties, she will calm down first, and then she will think: What difficulties are you encountering? How will this difficulty affect her life? If it was just a small problem, she would tell herself that there was no need to be sad, and then she would do some exercise, listen to music, organize the closet, and clean the house. These can make her dispel the unhappiness in her heart. If the difficulties encountered are too great to bear, Nathalie will talk to friends or family members. Under normal circumstances, after the exchange, she will have the confidence and courage to overcome difficulties. Nathalie is very grateful to her family and friends, whose shoulders she can rely on at any time.
Nathalie has the following advice for Self Care:
1) Take care of your body – eat a healthy diet, sleep well and exercise regularly
2) Take care of your emotions – often chat with friends, listen to music, read
3) Self-suggestion, let go of yourself – don’t ask yourself to always solve all problems perfectly, just try your best, and learn to ask people around you for help.
Mandy
Mandy came to Canada in 2010. After completing his studies in Saskatoon, he settled here because his husband was studying at the University of Calgary. Now working in the marketing department of a local furniture company.
Mandy joined the Hotline Volunteer in the summer of 2021. Before, she had always had the idea of participating in more social activities by volunteering, but she had not found a suitable project. Mandy thinks that Volunteer Hotline is a very good project, which not only allows her to learn a lot of useful social resources, but also shares these resources with more people, especially the Chinese. Many Chinese here, including herself, have settled overseas as adults, and most of their relatives and friends are in China. When I first came to Canada, the social foundation was basically zero. Coupled with the language barrier, many times I had to explore and solve problems by myself. With the help of the database provided by the hotline and the help of volunteers, many problems can be solved quickly and effectively.
Mandy feels that everyone will encounter unsatisfactory things in life, work or study. Some people can solve themselves, and some people need to chat with others. The hotline provides a healthier emotional outlet and helps raise awareness of mental health issues in the Chinese community. In addition, everyone in the volunteer team has the same cultural heritage, but different experiences and different perspectives. While ensuring smooth communication, it can also inspire people and help Chinese better integrate into the new society. environment.
When Mandy encounters difficulties, he will first collect information, ask people and professionals for advice, turn big difficulties into small ones, and then solve them one by one. She said her parents often taught her that there are more ways than difficulties. Do your best, but try to be as calm as possible. Even if it can’t be solved, there are still many things worth paying attention to in life, and it is good to use the spiritual victory method occasionally.
If she encounters unpleasant things, Mandy will find family and friends to complain, play with children, watch variety shows, go out for a walk and eat some food, or do cleaning work while listening to the radio.
Zhao Yu
Zhao Yu is a freshman computer science student at the University of Alberta. He joined the hotline team through a friend’s introduction in August 2021. Zhao Yu feels that the team of the Chinese Emotional Support hotline is very enthusiastic and helpful.
When encountering difficulties in the hotline, Zhao Yu advises everyone not to panic, first stabilize the caller’s mood, and then slowly understand the caller’s needs. If you need help from the foreman, then use Zoom to contact the foreman. Zhao Yu’s advice to volunteers is to treat every conversation with the caller as a conversation between friends and not be nervous.
Zhao Yu himself will take Self Care by listening to music or watching TV dramas.
Sally
Sally is from Luoyang, the ancient capital of the Henan province of Mainland China. Her whole family immigrated from China to Canada in 2003, bringing her son and husband. When she had done Linc in 2004, she met many volunteers. Since then she started her own volunteer career and now visits food banks and CIWA on a regular basis. In 2011, in addition to working as a document control, she spent a lot of her spare time volunteering at YMCA doing child minding. In 2007, she became a volunteer at ECSSEN Career School and helped out poverty-stricken children in remote regions of China.
In 2018, she participated in the bread project of ECSSEN Career School and grew from a volunteer to the general coordinator in the south. In the beginning of 2021, Sally learned that ECSSEN Career School was recruiting volunteers for the hotline, and she had signed up for it as soon as possible. After interviews and training, she was finally accepted to be in the first round of hotline volunteers. She applied for the supervisor position two months later, and now she works four hours a week on the hotline.
Sally’s greatest feeling as a volunteer is that she is tired but happy. As a listener, when the caller is confused and hopeless, our company gives them a little hope and light, and makes them feel cared and loved. This is what makes Sally happiest. Volunteers sometimes experience emotional anxiety or frustration after hearing too many unhappy thoughts or talks that do not satisfy the caller. However, Sally suggests that volunteers go take time for themselves when they realize that they have this emotion. Do things you like, such as exercising, listening to songs, or chatting on the phone. While caring for others, take care of yourself.
A few years ago, Sally’s best friend’s child suffered from depression. When she saw their unwell face and worried appearances, she not only felt sorry for her friends and children, but also tried her best to chat with the child, cook his favorite food, and go to the gym together… Fortunately, the child recovered and returned to school in a year. Now every Christmas Sally will receive the child’s blessings and gifts and the child tells Sally that she is an aunt they can trust to share joy and sorrow. This makes her very happy.
Sally is more happy when she is helping others. As a woman, she likes to participate in beauty activities and do manicures. She keeps her hobbies, reading, playing the gūzheng, exercising, chatting, and drinking coffee with family and friends.
The Chinese Emotional Support Hotline is supported by a group of volunteers from different backgrounds like Nathalie, Mandy, Zhao Yu and Sally. If you, like the volunteers, want to contribute a little to the Chinese community, you are welcome to join us.
It’s the once-a-month volunteer interview. This month, the hotline has selected two supervisors and two listeners. Nathalie, Mandy, Sally and Zhao Yu.
Lei has multiple roles in her life, she is a daughter, wife and mother of two children. She immigrated to Canada in 2003, studied for a master’s degree in London, Ontario for two years, and settled down here after finding a job in Calgary. Now, she is a professional engineer and now works for the provincial government of Alberta. In her free time, Lei likes to do all kinds of volunteer work.
Lei Ma
Because the hotline needs to provide 24-hour service and needs at least more than 100 volunteers, Lei hopes to be one of them to make the hotline run successfully. To balance work, family life and volunteering, the support of family is required. Lei is delighted that the whole family understands and fully supports her in making time for her hotline work.
Lei says she doesn’t take much care of herself but reading with her daughter makes her feel relax. Lei has several solutions to pressure relief. When she feels the pressure in her life, she decompresses it by running, lifting weights, etc. She believes that if we are too obsessed with something that has passed and we can’t change it, we can’t continue to live a healthy life. So, if something doesn’t work out or things don’t go the way she expected, she has the confidence that she can let go of the past and move on to a healthy life.
If your friends are in trouble in your life, how would you help them? What advice would you give them?If friends around Lei are in trouble, Lei will provide corresponding help according to the actual situation. She will try to find the root cause of what is bothering her friend. Then, help them overcome difficulties. If a friend is having trouble finding a job, Lei will help him/her revise his/her resume, give interview coaching, etc. If it’s because of marriage problems, Lei will let friends know that there are many couples with emotional problems, especially if they have just moved to a new environment and a new country. If they can work together, they can overcome difficulties together. If it’s for other reasons, like not being able to find a boyfriend, Lei will help give her the chance to meet more friends.
For new immigrants who have just arrived in Canada, Lei recommends them to do some work that they never thought they would do. Finding your first job in a new country is not easy. You need to open your mind and find a variety of jobs that will familiarize you with the local culture. A new environment and new work experience will allow you to flourish in Canada. Both Lei and her husband worked in the government and were engineers in their home country. Now, in Canada, Lei is still an engineer, and her husband is a technician. He likes his job very much. I’m never disappointed because I can’t do the same job as when I was at home country. Don’t be discouraged if you can’t do your original job in Canada. Maybe you can develop well in other fields.
As an old immigrant, Lei believes that volunteering is a good way for new immigrants to integrate into their new life. Lei started her volunteering career in 2005 when she got her first job offer. She feels that volunteering can help others and make many new friends. Lei felt shy and didn’t know how to communicate with her colleagues. Volunteering has allowed her to meet more new friends, and it has also made her more cheerful and outgoing. She thinks helping others is always a good thing, and volunteering can make it easier to integrate into mainstream society.
The Chinese Emotional Support Hotline is supported by a group of volunteers with stories like Lei. If you, like the volunteers, want to contribute to the Chinese community, you are welcome to join us.
After spending 5 years in the US with her husband, Qingzi came to Canada on January 1 this year to accompany her husband to transfer to Canada for his PhD. When she was in China, she worked in Beijing, where she worked as an opera director at the Opera Research Institute in Peking University. In addition to taking care of her husband’s life, she is currently teaching piano, voice and music popularization.
During her five years in the United States, Qingzi experienced a very desperate period of depression, especially in the last two years. As she did not meet any program interested her, she did not continue her education. Her accompanying visa also did not allow her to work legally, so she almost did not leave home and have few connections with society. After she came to Canada, she felt that she should change this situation actively, so when she saw the news of the hotline recruiting volunteers in March, she decided to join. She felt that volunteering would not only allow her to participate in social activities, but also bring her a little comfort to who need help. All of these would make her feel that she was worthwhile.
Qingzi has two fruits from her volunteer experience. On one hand, when answering emotional support calls, she actively listens to their feelings, deeply understands their plight, and at the end of the call, she perceives that their mood has improved, which makes her feel very gratified. Even if the caller just got a moment of relief during the call, it is still very important and worthwhile, as if “I” in other time and space was redeemed. On the other hand, meeting many lovely volunteers, connecting with them deep or shallow. She also get a lot of information from them, which is very important and helpful for her who has been here for less than a year. Qingzi has also meet an old friend from her hometown. This friend has the same interests, the same views, and is very chatty among the volunteers. They often meet online and reading, watching movies or chatting together. Although she hasn’t had the chance to meet her yet, it still means a lot to her because she needs spiritual communication with her friends very much. As it’s hard to find friends with such a high level of spiritual compatibility after arriving in North America, so she is very grateful to the hotline for allowing her to meet her old friend in another country.
When she was asked how to deal with difficulties in life, Qingzi said, “When I have difficulties in life, I first use the ‘positive thinking training method’ to realize, accept and adjust my emotions at the time, and then see what I can do to solve the problem at the moment. If I need a long time to solve the problem, then I will make a plan to change. At the same I will give myself more patience and encouragement. It doesn’t matter if you can’t do it right, you can try it again.”
With the development of social economy and civilization, mental health and spiritual health are being paid more attention. From Qingzi’s own point of view, after the continuous contact with psychological knowledge in the past few years, many cognitive changes have occurred, followed by the control of emotions. With good emotions and according to the available information, she can make judgments and decisions more calm and objective. Then the ability of execution is also released, which can affect behavior and efficiency. We cannot change what has happened, but we can react more effectively and self-soothingly to what has happened based on psychological and spiritual knowledge.
Michelle is a full-time mother who stays at home with her children. She believes that any people can have emotional problems, no matter how old they are. They are even diagnosed with mood disorders because they are so severe, and she did have friends who have committed suicide due to depression.
She saw that the ECSSEN was promoting a hotline for solving problems in the WeChat. She thought that during the pandemic, there must be more people who have emotional and mental problems. They need emotional support and a method to relieve their feelings. Michelle was happy that she passed the interview and participated in a series of training for the hotline volunteers, and was able to work as a hotline volunteer to answer the hotline and help the callers.
Michelle met some new friends, especially her supervisors, because of participating in the hotline volunteer activities. She worked with her supervisor, who was fully supportive. The supervisor was always there for her to solve any problems during her shift, and also shared some life experiences with her. During the hotline volunteer training courses, she learned communication skills and shared the experiences with other hotline volunteers in their shifts. It gives her a chance to grow and add value to yourself and affirm yourself.
If we are not satisfied with our life or are under too much stress, find the most comfortable way to reduce stress, such as talking with our family or friends, shopping, exercising, listening to songs, meditating, walking in a small area or going for a walk away from the hustle and bustle, trying to put down our cell phone, let our head empty, let our mind calm down, take our time to appreciate the scenery around us, feel the beauty of nature with our heart, and enjoy the phytoncide from the forest. Enjoy the fandango from the forest, our mood will naturally be beautiful, and then we will find that actually reducing stress is not as complicated as we think.
Mental health is part of the overall health of an individual and is closely related to our physical health and behavior. People who are healthy mentally can adapt to general environmental changes and cope with adversity; they can also maintain a balance of different elements in their livings; they can enjoy life, build and maintain good relationships with other people; they also know how to affirm their own abilities, play their strengths effectively in work and feel fulfilled and satisfied. No good mental health, no healthy life.
Maintaining mental health can start from the details of life, give ourselves rest when appropriate, have enough sleep, exercise regularly and eat a balanced diet. We also need to have some interests, and maintain good interpersonal relationships, have a normal social life, and enjoy time with family and friends, then you will be able to live happily and be a useful, happy and contented person.
The hotline has a systematic organization, professional and talented people, and selfless volunteers to support callers in need of emotional services, so that callers can talk to volunteers over the phone and work together to find solutions to their problems, and everyone needs to understand that they are not alone in facing difficulties.
The Emotional Support Hotline is supported by a group of volunteers like Qingzi and Michelle who have stories to tell. If you want to contribute to the Chinese community like them, you are welcome to join us.
Zoe was born and raised in Chongqing, China and lived in Beijing for 17 years before coming to Canada. After graduating from Beijing Normal University with a Bachelor’s degree in Social Work and Renmin University of China with a Master’s degree in Social Work, she worked in marketing for an oil company. Four years ago, due to her husband’s job, her family immigrated to Canada, and her family of four lives in Calgary. Zoe has always wanted to have the opportunity to work in her field. After she arrived in Canada, she applied for graduate studies in Psychological Counseling in Yorkville University. Now she is finishing her studies and preparing for her internship. She loves counselling and is looking forward to a future career in this field!
Zoe joined the Helpline team in April 2021 when it was first opened, and because of her major, she works as a supervisor directly in the team. She finds her work for the hotline is very meaningful, not only can she apply the professional knowledge she has learned in practice, but also allows her to gain valuable experience in the practical work. Through the hotline, she can gradually promote and advocate for the Chinese community to pay attention to mental health, improve self-awareness and live happily. This is the most important thing for her.
Due to cultural traditions and education, the Chinese group feels mental health is not so important. Many people have misconceptions about psychological counseling and emotional guidance. They believe that it is a sign of weakness if they have a need for it,and revealing their true (negative) inner thoughts to outsiders will bring shame to themselves and even their whole family. In fact, mental health distress is very common. At some point in our lives, we all experience times when we are mentally disturbed, or when a friend around us is disturbed. If you are suffering from mental health problems, seeking professional help is the right thing to do. When we come to Canada, we all have to deal with cultural integration to some degree. Taking mental health seriously is also a very important part of cultural integration and has positive implications for the new immigrant community and their offspring.
Since she started studying counselling, Zoe has been more conscious of introducing Self-Care into her daily life. She often follows the app to do some deep breathing and aerobic exercises, although she is not so persistent. For Zoe, Self-Care is usually about doing fun things with her family, talking to friends, and sometimes even it can be a crazy online shopping and watching her favorite movies while eating junk food. In fact, Self-Care can be anything, even doing housework, as long as it makes one feel happy, successful and self-loving while doing it.
Zoe has watched the hotline grow step by step and knows the hard work of the leadership team and the perseverance of the volunteers. The current operation and management collaboration of the hotline is impeccable. Her personal advice to the hotline is to increase publicity and promotion among the Chinese community and to raise awareness of mental health among the Chinese community through collaboration with other organizations.
The Chinese Emotional Support Hotline is made up of empathetic volunteers like Zoe. If you would like to join the Support Hotline family, please scan the code below to apply. If you are experiencing a problem and would like to talk to someone, please call the hotline at 587-997-5977.
Are you suffering from insomnia? Are you experiencing fatigue or mood changes due to lack of sleep?
Sleeping too late, waking up too early, waking up frequently at night… these are not just the problems of the seniors. Young people and even children are suffering from sleep disorders as well. Sleep deprivation can not only affect our memory, thinking, behavior and emotions but also cause short-term or long-term damage to our health.
In this webinar, we will explain why sleep is important for our mental health and share practical tips to improve our sleep quality and increase our life satisfaction.
Our hotline training professionals, Jingyang Gao and Andy Xu will host this webinar. Jingyang got her Master of Educational Psychology degree from the University of Alberta. Jingyang’s interests and passion motivated her to study and work in multiple fields. She found that sleep quality is closely related to psychological problems. Emotional distress reduces sleep quality. Correspondingly, sleep deprivation will further worsen the mood. Andy currently studies fields including criminal psychology and human–computer interaction at Mount Royal University. . Besides, Andy has 12 years of professional experience in short track speed skating. Andy’s sports career has given him good sleep habits and also makes him notice the effects of sleep on his daily performance. Andy thinks that sleep deprivation can harm our immune system and is the cause of many diseases.
Jingyang and Andy will talk about the sleep cycle, the importance of sleep, factors that affect sleep and practical approaches to improve sleep quality, and etc. In addition, they will also share with us some helpful resources and books related to this topic.
This webinar is part of our Chinese Emotional Support Hotline presentation series, with the purpose of improving the Chinese community’s wellbeing and mental health through providing free educational seminars raising awareness on the resources available to support you.
At the end of the webinar, two participants will be selected for $10 Amazon gift cards.
COVID has significantly influenced our lives in the past three years. Not only adults, but also children have been affected by the changes at school and limitations to get together with friends and classmates. What shall we do to help our kiddos? Please come and join the next webinar hosted by our hotline. Ruby Luo, mother of students at Harvard University, will share experience with you about how to build resilience for children, especially under the pandemic.
Ruby has got her Master of Arts degree in Counselling Psychology from the Providence University College and she is also a Certified Professional Counsellor at PACCP (the Professional Association of Christian Counsellors and Psychotherapists). Ruby is always an advocate and a practitioner of “Unconditional love”. Ruby has many years of experience in counselling, and she has also guided many families to come over their difficulties in the parent-child relationships, as the developer and lecturer in series of parent-child communication courses. Ruby is also a lecturer of mental health courses at Calgary Family Services, and used to work as a counsellor at CIWA (Calgary Immigrant Women’s Association).
Parenting is always one of the hottest topic among Chinese parents and it is essential for a healthy family relationship. As Chinese parents, we always hope that world is all cupcakes and rainbows for our children and we always try our best to protect them. However, we all know that frustration exists and it is an important part of life no matter what. Therefore, building resilience for children is crucial and it can help our children to deal with negative emotions and make them stronger and more willing to face challenges. In this month’s webinar, Ruby will talk about how to build resilience for children, especially under the pandemic. Love is the secret to building a strong mind. This webinar is part of our Chinese Emotional Support Hotline presentation series, with the purpose of improving the Chinese community’s wellbeing and mental health through providing free educational seminars raising awareness on the resources available to support you.
At the end of the webinar, two participants will be selected for $10 Amazon gift cards.
Have you ever felt a bit lost during parenting and realized that your communication with the kids didn’t go well as expected? Have you noticed the difference between Canadian and Chinese education system and been wondering about how to adapt to it? Come to our next career series webinar to learn about cross-cultural parenting skills. Cross-cultural parenting expert will share experience with you about effective parenting under cross-cultural environment.
To speak on this topic, we invited Yanping – Yangping worked for ten years at Calgary Immigrant Women’s Association (CIWA) as Cross Cultural Parenting Program (CCPP) Facilitator. She knows well about the social, financial, cultural, legal, and career stress and challenges that immigrant families often face in Canada, and the consequence of these stress on family relationships. Yangping’s work focuses on carrying out cross cultural parenting workshops to help the audience to learn about Canadian laws, regulations and culture, as well as effective parenting skills under the new environment, which can improve family relationships, and help with a healthy and happy childhood with academic success, which leads to a responsible and independent grownups.
This webinar is part of our Chinese Emotional Support Hotline presentation series, with the purpose of improving the Chinese community’s wellbeing and mental health through providing free educational seminars raising awareness on the resources available to support you. Parenting is always one of the hottest topic among Chinese parents. As Chinese parents, we often try all the efforts to provide the best environment for our children, hoping that they can have the best life and worrying that they cannot. However, during parenting, it is very easy to forget about how our children actually feel. As a result, children from Chinese families are often under lots of stress and feel that they are misunderstood, which is usually frustrating for both children and parents as they both feel that they are not respected or appreciated. In this month’s webinar, Yanping will talk about various parenting styles and their impact on children, as well as how to choose the best practice under a given situation. The webinar will also provide information for parents about what to pay attention to in cross cultural parenting, how to self-inspect and improve and easily-applicable skills for positive discipline.
At the end of the webinar, two participants will be selected for $10 Amazon gift cards.
If you like to talk to somebody in Chinese, you are more than welcome to call Chinese Emotional Support hotline at 587-997-5977. Our well trained hotline volunteers can provide you with emotional support and connect you to community resources for further help.
Our services are completely free, confidential & non-judgemental. Our hotline was created after months of efforts by a group of dedicated volunteers, with the goal of improving mental health of Chinese community in Alberta as a whole, especially in response to the current COVID-19 pandemic.
Disclaimers:
If you or someone is in immediate danger – please call 911
While we will keep all our calls confidential, in cases where there is someone in immediate danger, we may have to reach out to 911 to ensure safety. Additionally, in cases of child abuse, it is required by law for us to contact Children Services. If this may concern you, please reach out to us and our volunteers will help explain this further.
Interested in volunteering? We are always looking for new volunteers to staff our hotline! Please apply by filling out our application form HERE.
For any questions related to the hotline, including our service & volunteering inquiries – please contact: [email protected]